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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 1,081
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Thank goodness it didn't go down Amanda - just thinking of what could have happened is scary enough. Hope the wine helped.
Julie
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 1,582 Location: Oxfordshire
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Hi,
The resturant rang my Dad and they are having an on-going disagreement as they felt that we should have paid for HALF of the meal!
My Dad has tried to explain that the money is, and never was, the issue and that they are wholly to blame.
They accept responsibility but say they are NOT obliged to report it under the Trading Standards Act (although we could report them).
My Dad told them what he would have done had he owned the resturant and the law concerning this situation.
By causing this fuss over £60, and NOT placing Patrick's safety at the height of this whole scenario has upset me a great deal.
Mark says at the very least they should have insisted we don't pay for the meal, written me/Patchy an apology and then prayed we wouldn't report them!
Instead, they've reported this to the police (so they're covered for insurers!), made a fuss over the cost of the meal and haven't behaved honourably.
Love,
Amanda
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 3,157 Location: Huddersfield
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I hope you are going to go ahead and report them now Amanda.
They haven't even apologised to you.
Doreen xx
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 157 Location: TYNE AND WEAR
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That is terrible Amanda, I hope you will report them, Let us know what happens and how you get on, Thinking of you all, Much love Alison xxx
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Rank: Advanced Member
Groups: Registered
Joined: 12/3/2009
Posts: 585
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Hi Amanda
please do not let these people away with this
the next child may not be as lucky as Patrick
the way you have been treated is just awful
sorry loosing it a bit there
Mary L
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Rank: Advanced Member Groups: Registered
Joined: 12/3/2009 Posts: 1,582 Location: Oxfordshire
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Yes, I know, their attitude has made my blood boil....
Love,
A
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 561
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Absolutely terrible Amanda,this is stress you don't need, i would definitely report the now !
Sophie x
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 1,689 Location: Durham
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How horrible Amanda! They don`t seem to have given much thought to the shock you all got, or the possible consequences for Patrick. Report them please, they shouldn`t get away with this. Red boots on! Kathleen x
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Rank: Advanced Member
Groups: Registered
Joined: 12/4/2009
Posts: 56
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Amanda
Speak to your solicitor. He could write to them on your behalf threatening litigation. That should focus their attention.
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Rank: Advanced Member
Groups: Registered
Joined: 12/3/2009
Posts: 351
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Take it further Amanda, don't allow them to get away with it. A meal served in a restaurant comes under Contract Law and the Sale of Goods and Services Act 1982. There's an implied term that food must be of "satisfactory quality" and the restaurant must use "necessary care in preparing it". If not, you are entitled to a full or partial refund. As the nail found in your son's dessert was potentially a serious health risk you could also report the restaurant to the Food Standards Agency. I'd suggest you write to the restaurant stating your claim and also requesting compensation for an element of distress and disappointment by you and your son. Good luck! Carol
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Rank: Advanced Member Groups: Registered
Joined: 12/3/2009 Posts: 1,582 Location: Oxfordshire
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I have my Dad onto it (he's a solicitor) and brother (he's a barrister!) so between them they will hopefully sort it...
I very nearly read Law too, wish I had done sometimes although I have been brought up with it all round me! Even Mark worked in barrister's chambers when I met him, although that put him off the law for life! LOL
Thank you again, and I do hope this is resolved...
Love,
Amanda
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 1,740
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oh no what a commotion and nothing of apology poor little patchy. shall pray alls sorted via dad and brother. hugs lv melly cuddly cats make my world seem so much more fun
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